Atera – GOYAMA

Atera — All-in-One RMM & PSA

The only platform where remote monitoring, helpdesk, patch management, automation and billing live under one roof — priced per technician, not per endpoint.

Got an Atera Deal? Drop Your Requirement

What Is Atera?

Run Your Entire IT Operation From One Platform

Atera is a cloud-native IT management platform purpose-built for Managed Service Providers and IT departments. Unlike legacy RMM tools that charge per device and drown teams in complexity, Atera uses a flat per-technician pricing model that scales cleanly as your business grows.

From the moment an alert fires to the moment a ticket closes, every step happens inside Atera — monitoring, remote access, scripting, patch deployment, customer billing and reporting. No stitching together of separate tools. No per-endpoint surprises on the invoice.

With AI-powered automation (Atera AI) built in, repetitive tasks get handled automatically, freeing your technicians to focus on higher-value work.

Platform Capabilities

Everything an MSP Needs, Built In

Remote Monitoring & Management

Real-time monitoring of all endpoints — servers, workstations, laptops and network devices. Threshold-based alerts, automated remediation scripts and a single dashboard for your entire customer base.

Patch
Management

Automated OS and third-party software patch deployment across Windows, macOS and Linux. Define patch policies, schedule deployments and get full compliance visibility per customer.

Helpdesk and Ticketing (PSA)

Integrated helpdesk with customisable SLA rules, ticket workflows, customer portals and technician queues. Raises tickets automatically from alerts — no manual logging needed.

Remote Access

One-click remote sessions directly from a ticket or alert using Splashtop or AnyDesk integration. No VPN needed. Connect to any managed endpoint instantly, from anywhere.

IT Automation & Scripting

Build automation bundles — sequences of scripts and actions that run on schedules or triggers. Automate onboarding, maintenance windows, software installs and more.

Billing & Reporting

Auto-generate customer invoices from contracted rates and actual device counts. Detailed reporting on ticket resolution, patch compliance and technician productivity.

Use Cases

Where Atera Delivers Real Value

MSP Operations Management

Run multiple customers from one dashboard. Monitor all endpoints, respond to alerts, deploy patches and raise invoices without ever leaving the platform.

Patch Compliance & Security Hygiene

Keep every managed endpoint up to date automatically. Atera's patch reports give customers and auditors proof that vulnerabilities are being addressed consistently.

IT Department Monitoring

Internal IT teams use Atera to monitor their own infrastructure — servers, endpoints, network devices — with the same power that top MSPs use, at a fraction of the traditional cost.

Proactive Issue Resolution

Atera's AI analyses monitoring data and flags issues before users notice them. Technicians fix problems proactively rather than reactively, improving customer satisfaction

Why Buy Through Goyama

More Than a Licence Reseller

Presales Demo Support

Our engineers run live Atera demos for your prospects, covering the features most relevant to their environment and team size.

Guided Trial Activation

We activate and configure Atera trials for your customers so they see value from day one, not after a week of setup confusion.

Partner Onboarding Training

We train your sales and pre-sales teams on Atera’s positioning, pricing model & competitive differentiators so you can sell.

Deal Registration Protection

Ready to Add Atera to Your Portfolio?

Contact Goyama’s presales team for a live demo, trial setup or to register your first Atera opportunity.